When a new swim club makes the switch to Commit, we have a simple process for you to follow to transfer over data and get all set on Commit Swimming! You will have a getting started dashboard with interactive steps to complete. Best part... Most of them only take a few minutes :)
Previously we were onboarding swim teams with the same process but most of the steps were accomplished through emails. This caused the process to take longer than it needed to, as you (the club) would wait a few hours or a day to hear back from us. With the new "Getting Started" onboarding process, you can skip around to steps that you don't need help with, while you wait for us to get back to you on the steps that you do need help with. Much more efficient :)
1. Add dates and times to additional views in "Jobs"
2. Fix refund decimal bug
3. Improve roster upload process for onboarding
4. Website builder menu bug fix
5. Add instructional video for website header onboarding
6. Parent calendar load speed improvement
7. Fix athlete training group list infinite load bug
You work too hard to be stuck with outdated, clunky swim team management software. Switching does take time and effort but we do the heavy lifting for you. Our onboarding team helps you bring over your roster, family contact information, results history, and website content to Commit.